Terms and Conditions
Effective Date: Oct 31, 2025
Company: Auction Shipping (“ASI,” “we,” “us,” or “our”)
By accessing or using this website and our services, you agree to the following Terms and Conditions. Please read them carefully before using our site or engaging our services.
1. Acceptance of Terms
By visiting our website, requesting a quote, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Website Disclaimer.
If you do not agree with any part of these terms, please do not use our website or services.
2. Services Provided
Auction Shipping provides professional packing, crating, shipping, fulfillment, and logistics services for auction houses, businesses, and individual clients.
Our services include, but are not limited to:
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Pickup, packing, and crating
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Domestic and international shipping coordination
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Storage and warehousing
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Fulfillment and drop-ship services
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White glove delivery
All services are subject to availability, service area coverage, and item eligibility.
3. Quotes and Pricing
All quotes provided by Auction Shipping are estimates based on the information supplied by the customer.
Final charges may vary based on:
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Actual dimensions, weight, or materials used
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Carrier fees, insurance costs, or special handling requirements
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Destination, delivery method, and time sensitivity
Quotes are valid for 30 days unless otherwise stated. Auction Shipping reserves the right to adjust pricing due to carrier rate changes or unforeseen conditions.
4. Payment Terms
Payment is due as specified on your invoice or service agreement.
We accept major credit cards, checks, or approved electronic payment methods.
Late payments may incur additional charges. Services may be suspended or withheld for accounts past due.
5. Shipping and Delivery
Auction Shipping partners with reputable carriers such as UPS, FedEx, DHL, USPS, and freight forwarders to provide delivery options.
While we take every precaution to ensure timely and secure delivery, we cannot guarantee delivery dates or times due to factors beyond our control, including weather, customs delays, or carrier issues.
All shipments are subject to the carrier’s terms and conditions, which may include limitations of liability and claim procedures.
6. Insurance and Liability
Auction Shipping offers declared value and insurance coverage upon request. Unless insurance is purchased, shipments are covered only to the extent provided by the carrier’s standard terms.
Auction Shipping’s liability for any loss, damage, or delay shall not exceed the declared value or the limits established by the applicable carrier or governing regulations.
We are not responsible for losses resulting from:
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Acts of God, weather, or natural disasters
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Improper packaging by third parties
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Customs inspections or international regulations
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Delays or actions by carriers or agents beyond our control
Claims for loss or damage must be made in writing within five (5) business days of delivery. Supporting documentation, including photos and proof of value, must be provided.
7. Storage and Warehousing
Stored items are handled with professional care. Storage charges apply as agreed upon.
While Auction Shipping implements secure and climate-controlled storage options, we are not liable for loss or damage beyond the coverage expressly provided in writing.
8. Prohibited Items
Customers may not ship or store the following items:
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Hazardous or illegal materials
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Perishable goods
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Currency, cash equivalents, or precious stones
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Firearms or ammunition
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Items prohibited by local or international law
Auction Shipping reserves the right to refuse any shipment that, in our judgment, poses a safety, legal, or operational risk.
9. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Auction Shipping and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Auction Shipping shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or services.
Your exclusive remedy for dissatisfaction with our services is to discontinue use and request a review or refund in accordance with these terms.
11. Indemnification
You agree to indemnify and hold harmless Auction Shipping, its employees, and agents from any claims, damages, losses, or expenses resulting from your use of our website or services, or from your violation of these Terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
Any disputes arising under these terms shall be handled in a court of competent jurisdiction within Nassau County, New York.
13. Changes to Terms
Auction Shipping reserves the right to modify or update these Terms and Conditions at any time without prior notice. The most current version will always be posted on our website with the updated effective date.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Auction Shipping
Email: orders@auctionshipping.com
Phone: 929-744-7669
Address: 16 Middle Neck Road, Great Neck, 11021
